Our Email Support service offers convenient, personalized assistance for any technology-related questions. Simply send us an email, and our team will provide clear, step-by-step guidance to help troubleshoot issues, improve your tech skills, and navigate digital tools—all at your own pace. We will typically respond to email questions within two business days.
Our Virtual 1:1 Tech Program offers personalized, secure Zoom sessions by the hour, designed to help with any technology-related issue. Through video chat, screen sharing, and remote screen control, we provide hands-on support to guide you step-by-step in resolving problems and enhancing your tech skills, all from the comfort of your home.
Our In-Person Assistance offers an unmatched level of support, available in the comfort of your home or at a convenient public venue like Starbucks. Whether you’re facing a tech challenge or want personalized guidance, we provide hands-on help that’s tailored to your needs, offering a truly exceptional experience to ensure you feel confident with your technology.
*Available in select markets only.
GRIT Initiative provides technology-related assistance only. While we may guide you in using tools related to finances, health, or legal services (e.g., tax software, patient portals, etc.), we do not provide professional advice in these areas. Sharing sensitive or personal information during sessions is at your own discretion. GRIT Initiative takes reasonable steps to protect your information, but we are not liable for any outcomes resulting from information shared during support interactions.
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GRIT Initiative is not a registered 501(c)(3) nonprofit organization and does not claim to hold such status.
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